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“It’s Not Right!” Neighbours, Friends and Families for Older Adults
n Ask them what you can do, respect their decisions
even when you don’t agree.
n If a family member is a caregiver for the older adult,
make sure they have the resources and support they
need. Stay involved, even if you live at a distance.
You can be supportive in different ways. Provide
relief, offer to problem solve or listen to hear about
frustrations and challenges.
n Document any abuse that you see—write down the
date and what happened.
n Don’t confront or accuse the abusive person, who
may take it out on the older adult after you leave.
n Learn about safety planning.
n Find out what local services are available in your area.
When Support Is Not Wanted
Many people don’t want to talk about abuse. They may
be afraid of and/or feel protective toward the person
who is acting abusively. It is hard to ask for help. If the
person you are worried about denies the abuse and
you are still concerned:
n Assure them they can talk to you anytime.
n Keep the lines of communication open.
n Give them the warning signs brochure How You Can
Identify Abuse and Help Older Adults at Risk and talk
about what you have noticed.
n Show compassion; don’t allow yourself to become
frustrated or angry. It can be hard to understand the
decisions of others, but they should be respected.
n If you have immediate concerns about safety, call
the police.